Website Legal Policies & Statements
Payment Policy
Last Updated: Sept 3, 2025
1. Overview
This Payment Policy explains the accepted payment methods, payment processing timelines, and fraud prevention measures for purchases made through www.multimmunity.com By completing a purchase, you agree to these terms.
2. Accepted Payment Methods
We accept the following forms of payment:
Major credit cards (Visa, MasterCard, American Express, Discover)
Debit cards with a Visa or MasterCard logo
PayPal
Other methods as specified at checkout: e.g., Apple Pay, Google Pay, Shop Pay, Afterpay/Klarna, etc.
Store credit or gift cards issued by Boone Health Group, Inc. d/b/a Multimmunity
Note: Payment method availability may vary by country, order value, or product type.
3. Currency
All transactions are processed in US Dollars ($) unless otherwise stated.
If your card or payment account is in a different currency, your provider may charge a currency conversion fee at their own exchange rate.
4. Payment Authorization & Timing
Payment is authorized at the time of order placement and captured immediately unless otherwise stated (e.g., pre-orders may be charged upon shipment).
If your payment method is declined, the order will not be processed and you will be notified to update your payment information.
5. Pre-Orders & Backorders
For pre-order or backordered items, payment may be captured either at the time of purchase or when the product ships, depending on the payment processor's requirements.
Specific terms will be stated on the product page and/or in your confirmation email.
6. Fraud Prevention
To protect against fraud and unauthorized transactions, we:
May require additional verification for high-value orders or orders shipped to different billing and shipping addresses.
Reserve the right to cancel or hold an order if we suspect fraudulent activity.
Cooperate with law enforcement and payment processors to investigate fraud cases.
7. Security Measures
We do not store full credit card numbers on our servers.
All transactions are processed through secure, PCI DSS--compliant payment gateways.
Your personal and payment information is encrypted during transmission using SSL/TLS technology.
8. Payment Disputes & Chargebacks
If you believe there is an error or unauthorized transaction, contact us first so we can resolve the issue.
Initiating a chargeback without contacting us may delay resolution and could result in account suspension for future orders.
We reserve the right to dispute any chargeback and provide evidence to the payment processor.
9. Taxes
Sales tax will be calculated at checkout and collected where required by law.
International customers are responsible for any customs duties, VAT, or import taxes imposed by their country.
10. Contact
For any questions or comments about this policy, please contact us at:
Boone Health Group, Inc. d/b/a Multimmunity
7355 E Orchard Rd suite 100, Greenwood Village, CO 80111
Email: info@multimmunity.com
Phone: 303.762.0710