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Shipping Policy


Last Updated: Sept 3, 2025


1. General Overview

This Shipping Policy explains how Boone Health Group, Inc. d/b/a Multimmunity ("we," "us," "our") handles the processing, packaging, and delivery of orders placed through www.multimmunity.com


By placing an order with us, you agree to the terms outlined below.


2. Processing Times

  • Order Processing: Orders are typically processed within 2-5 business days after payment is received and cleared.

  • Order Cut-Off Times: Orders placed after 4pm Mountain Standard Time will be processed the next business day.

  • Peak Periods: During high-demand periods (e.g., sales, holidays), processing may take longer.

  • Pre-Orders/Backorders: These items will ship once available. Estimated availability dates will be shown on the product page and/or confirmation email.


3. Shipping Methods & Carriers

We ship orders via one or more of the following carriers: USPS, UPS, FedEx, etc.


Shipping options available at checkout may include:

  • Standard Shipping -- economical delivery with estimated arrival in 6-8 business days after order is marked as "fulfilled."


Note: Carrier delivery estimates are not guaranteed and may be affected by weather, holidays, or other delays outside our control.


4. Shipping Rates

  • Standard shipping rates are currently a flat fee of $10 on all items other than quarterly subscriptions.

  • Free shipping promotions apply only to qualifying orders and shipping addresses as specified in the promotion terms. Quarterly (3 month) subscriptions all qualify for Free Shipping.


5. Order Tracking

  • Once your order ships, we will email you a tracking number.

  • Tracking updates may take up to 24 hours to appear on the carrier's website.


6. Shipping Restrictions

  • We do not ship to P.O. Boxes for certain items or with certain carriers.

  • Some products may be restricted from shipment to certain states or countries due to legal or carrier limitations.

  • Hazardous or oversized items may require special handling.


7. International Shipping

We do not ship to countries outside the U.S. at this time.


8. Delivery & Risk of Loss

  • Risk of loss passes to you when the order is handed over to the carrier.

  • We are not responsible for delays, loss, or damage caused by the carrier once an order is in transit.

  • If your order arrives damaged, please contact us within 15 DAYS of delivery with photos and a description so we can assist.


9. Undeliverable or Refused Shipments

If a shipment is returned to us as undeliverable or refused:

  • You may be responsible for return shipping costs.

  • Refunds will be issued for the product cost only, less any applicable shipping charges, unless the return is due to our error.


10. Lost or Stolen Packages

  • We are not responsible for packages lost or stolen after delivery confirmation by the carrier.

  • If your tracking shows "delivered" but you did not receive your package, check with neighbors, building management, or your local post office.

  • We may assist in filing a claim with the carrier, but replacement/refund is at our discretion.


11. Changes to This Policy

We may update this Shipping Policy at any time to reflect changes in our practices or carrier policies. Updates will be posted with a revised "Last Updated" date.


12. Contact

For any questions or comments about this policy, please contact us at:


Boone Health Group, Inc. d/b/a Multimmunity

7355 E Orchard Rd suite 100, Greenwood Village, CO 80111

Email: info@multimmunity.com

Phone: 303.762.0710

MEDICAL DISCLAIMER: These statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease. Please consult your physician before implementing any new diet, exercise, and dietary supplement programs, especially if you have preexisting medical conditions or are taking prescribed medications.

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